Shipping Policy
Shipping Policies
Thank you for choosing Good Trouble Pets! Below are our shipping policies to ensure a smooth delivery experience for your orders:
Shipping Locations: We currently ship within the USA.
Shipping Methods and Estimated Delivery Times:
- General Shipping: Estimated 5 business days
- Expedited Shipping: Estimated 3 business days
- Priority Shipping: Estimated 2 business days
Shipping Costs:
- General Shipping: Free
- Expedited Shipping: $9.99
- Priority Shipping: $14.99
Order Processing Time: Orders are processed within 1 business day.
Order Tracking: Once your order has been shipped, tracking information will be automatically emailed to you for easy tracking.
Lost, Stolen, or Damaged Packages: In the unfortunate event of damaged, wrong, or missing items, we are here to assist you. Please contact us with the following details:
- The order ID of the affected items.
- Images of the shipping box or envelope, all shipping labels, and the damaged/wrong/missing items.
We aim to ensure a seamless shipping experience and will promptly address any issues encountered during transit or delivery.
For further assistance or inquiries regarding our shipping policies, please don't hesitate to contact us.