Shipping Policy

Shipping Policies

Thank you for choosing Good Trouble Pets! Below are our shipping policies to ensure a smooth delivery experience for your orders:

Shipping Locations: We currently ship within the USA.

Shipping Methods and Estimated Delivery Times:

  • General Shipping: Estimated 5 business days
  • Expedited Shipping: Estimated 3 business days
  • Priority Shipping: Estimated 2 business days

Shipping Costs:

  • General Shipping: Free
  • Expedited Shipping: $9.99
  • Priority Shipping: $14.99

Order Processing Time: Orders are processed within 1 business day.

Order Tracking: Once your order has been shipped, tracking information will be automatically emailed to you for easy tracking.

Lost, Stolen, or Damaged Packages: In the unfortunate event of damaged, wrong, or missing items, we are here to assist you. Please contact us with the following details:

  • The order ID of the affected items.
  • Images of the shipping box or envelope, all shipping labels, and the damaged/wrong/missing items.

We aim to ensure a seamless shipping experience and will promptly address any issues encountered during transit or delivery.

For further assistance or inquiries regarding our shipping policies, please don't hesitate to contact us.