Cancellation Policy
As a monthly subscriber, we will continue to charge your credit card and ship your supplements every month until you cancel your subscription. You can cancel your subscription anytime you wish through any of the options below:
You can cancel online, by going to https://goodtroublepets.com/tools/recurring/get-subscription-access and login to find your account details. Find the subscription item you want to change and select "Manage this subscription." You can either pause, swap, or cancel the item.
Please note: The easiest way to manage your subscription is through the customer portal.
If you send us an email asking to cancel your subscription, we must receive your cancellation request 48 hours before subscription renewal. If we receive your cancellation request via email less than 48 hours before your renewal, you will be charged for the following month and we will cancel your subscription the next month.